If for any reason you are not completely satisfied with your purchase you can return the products for a full refund of the purchase price (less original shipping and handling fees) within 30 days of purchase.

Shipping costs for any returns will not be reimbursed by Art of Aesthetics unless there was a shipping error or product damage.

Returning or Exchanging a Product

Please note that items purchased from Art of Aesthetics must be returned to Art of Aesthetics.

Note: Please send your return via an insured shipping method with tracking. We are not responsible for returned shipments that are lost in transit. Return shipping fees are non-refundable.

• Simply complete the Return Section located at the bottom front of your invoice with the information requested. You may keep the top section of the invoice for your records.
• Package the items to be returned or exchanged in the original packaging (if possible) and enclose the completed Return Section. To insure that your return remains eligible for a refund, please ensure the return package is postmarked within 30 days from the Ship Date as indicated on the invoice.
• Return shipments should be insured and sent to:

Art of Aesthetics - Returns

Suite 3/2 Sorrell Street, Parramatta, NSW 2150.

• Upon receipt of the returned products please allow up to 45 days to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles.

Shipping Errors and Damages

Please call us at 0450 869 613 or email us if your order arrived damaged or a packing error occurred.

***Due to the impact of COVID-19 and increased order volumes, orders may be delayed.***

Art of Aesthetics ships via Australia Post to continental Australian addresses only. Orders are processed and shipped on business days only (Monday – Friday, excluding Holidays). Orders placed on Holidays or Weekend Days will be processed the following business day.

Standard Shipping

Orders placed by 2 PM AEST via Standard Shipping will be delivered within 7-10 business days from the order's ship date. Most Standard Shipping orders are processed and shipped within 1-2 business days.

*Please expect a delay in processing time during the Holiday time period due to higher volume (November-December)